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Combining ‘need assessments’ with ‘directory of services’

Finding the right local services to prescribe can be difficult and equally frustrating. Working from your own knowledge of local community assets, and only referring the services you know you can trust can be very limiting. Wading through inconsistent service offers, with no indication whether they can meet your client needs or personal circumstances, can be difficult at best.

Existing Directories of Services give citizens, intermediaries and professionals the opportunity to surface appropriate services to meet the understanding of a person’s needs but only if they look carefully and know which directory to look in. There are many directories and usually all constrained by geography and organisational boundaries that are are costly to collate and maintain.  Providing assurance and approval for the services recommended requires continual investment.

We are disrupting the market by combining ‘need assessments’ with ‘directory of services’. Our “first of its kind” Place-based Directory of Service leverages Data Standards to find the right service across all directories within the entire place, irrespective of any organisational boundaries; enabling you to work effectively using a place based approach, focused on the needs of the citizen. It can also provide savings by collecting service information once and using it a number of times, across the ‘place’.

Benefits of Place-based Directories

Collecting, assuring and approving service information once in the place will not only save a lot of time and money but will mean more confidence in prescribing non-statutory/non-clinical services

Enabling service providers to ensure their level of service is trusted by all frontline workers and known to everybody through simple registration and management of a service description account

Stimulating the digital marketplace to provide innovative solutions through gaining access to a critical mass of standardised data

Providing an opportunity for place-based collaboration to reuse service information across different contexts e.g. wellbeing, special education needs, long term conditions

Allowing all stakeholders to analyse the management information captured through the social prescribing infrastructure

Custodians for the place will mean providers without digital capability can have their data uploaded and updated in a directory for them ensuring a full complement of hyper-local services

Gatekeepers of different contexts will ensure only the appropriate services are allowed into a directory reducing the risk of an inappropriate service being considered by a citizen


This is just a start to an ambitious new way of supporting places and citizens with local services matched to their locations and needs


Dr. Tim Adams - Local Government Association